Virtual Classrooms
What is Distance learning?
Multi-day training delivered in a modular and a web-based format. Participants register individually and access the sessions with a direct email. Sessions are typically 3 hours (1:30-4:30pm ET) and spread out. This allows participants to balance learning with other work responsibilities. Attendance is recorded and upon successful completion, CEUs are applied towards certification requirements. Distance learnings are meant to be interactive. Participants will engage with the faculty member by discussions, polls and utilizing a chat feature.
Note: Electronic copy of training manual included in pricing. Certification Exam must be purchased separately.
Excellence in Customer Service
Interactive Zoom Meeting/ Public Virtual Classroom
Tuesday, November 19, 2024 - Wednesday, November 20, 2024
Faculty: Clif Martin
HCV Occupancy, Eligibility, Income and Rent Calculation
Interactive Zoom Meeting/Public Virtual Classroom
Monday, December 02, 2024 - Thursday, December 12, 2024
Faculty: Beth Turner
Commissioner's Guide to Monitoring and Oversight
Interactive Zoom Meeting/ Public Virtual Classroom
Tuesday, December 03, 2024 - Thursday, December 05, 2024
Faculty: Sunny Shaw
Nuts and Bolts of Service Coordination
Interactive Zoom Meeting/ Public Virtual Classroom
Wednesday, December 04, 2024 - Friday, December 06, 2024
Faculty: Adelaide Hsu
Fair Housing
Interactive Zoom Meeting/ Public Virtual Classroom
Tuesday, December 10, 2024 - Friday, December 13, 2024
Faculty: Clif Martin
FSS: A Holistic Approach to Client Engagement
Interactive Zoom Meeting/ Public Virtual Classroom
Wednesday, December 11, 2024 - Thursday, December 12, 2024
Faculty: Adelaide Hsu
Implicit Bias: What is it and Why Does it Matter and Privilage, Bias, and Debiasing Systems
Interactive Zoom Meeting/ Public Virtual Classroom
Tuesday, December 17, 2024 - Wednesday, December 18, 2024
Faculty: Lisa Baker